Privacy Policy

Privacy Policy

Scollen and Wright Funeral Service Limited is a Data Controller for the purposes of the General Data Protection Regulations. We collect personal data for the purpose of:

Arranging and conducting funerals and other directly related purposes.

Marketing and arranging pre-paid funeral plans

Marketing and provision of memorial related products and services

Prevention and detection of crime

Personal data is collected from the client or their representative or others acting in a professional capacity.  Personal data may be collected during marketing activities from those responding to marketing campaigns, through our website or social media accounts. Personal data may also be captured on our CCTV systems in funeral homes or in our vehicles.

Personal data is only shared with others when it is necessary to do so in order to carry out the service or provide the product that the client or their representative has requested or to prevent or detect crime.  Examples of such parties may be burial and cremation authorities, coroners, medical practitioners, NHS, police, care homes, clergy/celebrants, our suppliers and sub contractors, funeral plan providers, banks and other financial institutions, solicitors, courts and credit/debt organisations. Personal data is never shared with others for marketing purposes.

In order to maintain the accuracy of the data, our staff may ask you to confirm data already supplied or to check and sign documentation to confirm that supplied data is accurate. You may correct any inaccuracies by contacting our main office or the member of our staff who has been assigned to provide you with the service(s) that you have requested.

We have policies and procedures in place to ensure that personal data is kept secure at all times.  Staff are appropriately trained to protect personal data and it is stored in a safe and secure environment.

Under the Data Protection Act, individuals have the right to access their data or to request that their data is removed.  In order to do so, requests in writing may be submitted to the below address:

 

The Data Controller

Scollen & Wright Funeral Service

37 Blind Lane

Sunderland

SR3 1AS

 

Enquiries about our privacy policy may also be sent to the same address.